Older Adult Support Services
Older Adult Support Services
Better Place Australia
| Better Place Australia | |
| Location | Cheltenham (Head Office) Level 1/16 Park Road, Cheltenham, VIC 3192 (PO Box 2770)
Level 1, Suite 9 108-120 Young Street, Frankston, VIC 3199
|
| Contact | Cheltenham:03 9556 5333 Frankston: 03 8781 9111 Email: [email protected] |
| Catchment Area of Services | Bayside Peninsula |
| Services/Programs |
|
| Client Referral Process | A referral to the service can come from the older person directly, a concerned family member or friend, or a referring agency. To refer an older person and/or their family to the Respecting Elders or Elder Abuse Prevention Service, please contact us on 1800 214 117 or via email with your contact details. Find out more about how to refer a client. |
| Secondary Consultations | Yes, Call 1800 639 523 |
| Information Sharing Request Process | Call 1800 639 523 |
Seniors Rights Victoria
Seniors Rights Victoria (SRV) is a specialist Community Legal Centre and is a member of the Victorian Federation of Community Legal Centres and the national association, Community Legal Centres Australia.
Seniors Rights Victoria advances the rights of older people and works to prevent elder abuse.
| Seniors Rights Victoria (SRV) | |
| Location | Level 4, 140 William Street, Melbourne, VIC 3000 (Based on SRV Headquarters) |
| Contact | SRV Helpline: 1300 368 821 SRV Information: (03) 9655 2129 Email: [email protected] |
| Catchment Area of Services | Statewide |
| Services/Programs |
|
| Client Referral Process | Fill out the professional referral form here. |
| Secondary Consultations | Yes – Call SRV Information (03) 9655 2129 |
Elder Abuse Liaison Officer | Bayside Health
Our Social Work department has specialist workers, including an Elder Abuse Liaison Officer, available to provide expert advice across Bayside Health Peninsula and support to patients. Patients, family members and supporters can ask to speak with a social worker at any stage of care.
How can the Elder Abuse Liaison Officer assist you?
• Available for phone consultations: Mon – Fri, 8am–4.30pm
• Provide advice, support and guidance about clients you know or suspect are impacted by elder abuse
• Advise you about, and link you to, resources and services to support your client
• Attend case conferences to support decision making and care planning
• Deliver an in-service to your team about the Integrated model of care for responding to suspected elder abuse (IMoC)
• Support access to training and education about elder abuse
NO referral form or client consent necessary.
Email: [email protected]
Available to support health and community service providers across Mornington Peninsula & Frankston.
Elders Rights Australia
Elder Rights Australia has promoted the human rights of all older Victorians to receive safe, quality aged care. We provide information, advocacy, and social support to people seeking access to or using residential or in-home aged care services. Our service is free, confidential, and independent of government and aged care providers.
If you or someone you know is at risk of or experiencing abuse, there is help available: Call 1800 700 600
Resources
Abuse of Older People Response Toolkit | Elder Abuse Prevention Network
This toolkit is an initiative of the North and West Metro Elder Abuse Prevention Networks developed by Northern Integrated Family Violence Services, Western Integrated Family Violence Committee, and Holstep Health.
Access the resource here
COTA
COTA Australia’s role is to promote, improve and protect the wellbeing of older people in Australia. COTA Australia is the leading peak body representing, and advocating for, older people to government, the general community and media.
COTA Australia provides customised consultation to businesses and civil society bodies, delivering strategic recommendations on audience segmentation, reach and campaign effectiveness.
Phone: 1300 COTA AU (1300 2682 28)
Email: [email protected]
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