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Emergency Services

If you or someone you know is in immediate danger call 000.

Victoria Police

Family violence is against the law. Victoria Police are dedicated to responding to, investigating, and preventing family violence.

Find information about family violence and how to make a report and access support services below.

Victoria Police
How to Report Family Violence to Police	To report family violence to police: in an emergency or life-threatening situation, call Triple Zero (000) if there is no immediate danger, call or visit your local police station during their opening hours. Victoria Police investigate all reports of family violence. You can make a report if you are experiencing family violence yourself, concerned about someone you know, or if you work for a support service. You can contact police at any time to talk about family violence – even if it happened a long time ago and you have not told anyone about it before.
What to Expect When you Report Family Violence	Found out what to expect what reporting family violence here
National Domestic Violence Order Scheme	Victim-survivors of family violence are protected anywhere in Australia, no matter which state or territory court issued their domestic or family violence order. Local police will enforce all domestic and family violence intervention orders issued after 25 November 2017. Courts across Australia can also extend, vary and revoke any nationally recognised domestic and family violence intervention orders.
Family Violence Safety Notices & Intervention Orders	Learn about family violence safety notices and intervention orders, and when they apply here Report a family violence intervention order or safety notice breach: It is a criminal offence to disobey a family violence intervention order or safety notice.If there is a breach of a family violence intervention order or safety notice: in an emergency or life-threatening situation, call Triple Zero (000) if there is no immediate danger or you do not need an urgent police response, contact your local police station during their opening hours. Police will need to ask you more questions about what happened and may ask you to make a formal statement. Apply for a family violence intervention order through Magistrates’ Court of Victoria here Apply for a variation to an existing family violence intervention order here Get advice if you need protection in another state (for example, if you live near the border) here
Family Violence Liaison Officers (FVLO)	Learn more about the roles & responsibilities of FVLO’s here Contact FVLO in Bayside Peninsula: Bayside Police Station Carrum Downs Police Station Chelsea Police Station Cheltenham Police Station Frankston Police Station Malvern Police Station Moorabbin Police Station Mordialloc Police Station Mornington Police Station Prahran Police Station Rosebud Police Station St. Kilda Police Station
Information Sharing Request Process	Access the Victoria Police FVISS & CISS portals here

Ambulance Victoria

Ambulance Victoria

Compassionate exemptions for Ambulance Fees

Ambulance Victoria will offer a compassionate exemption to patients where the case record indicates that the patient:

Required an ambulance following a sexual assault, domestic violence, or child abuse.

Call 1800 990 029for more information

Information Sharing Request Process

For Family Violence Information Sharing Scheme (FVISS) or Child Information Sharing Scheme (CISS) requests, email [email protected]

Please state which scheme you are requesting under and include name/ contact and detail of requesting agency on email.
Be clear on what information is being requested. Name/DOB/Address and date of incident is helpful.

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