- Sunny is 1800RESPECT’s app for people with disability
- It can support you if you have experienced violence and abuse
- Sunny can be downloaded from the App Store or Google Play Store
- Sunny is free to download and use on your phone.
Resources:
Disability Services
Disability Services
Brotherhood of St Laurence
The Brotherhood of St. Laurence (BSL) is a social justice organisation working to prevent and alleviate poverty across Australia.
| Brotherhood of St Laurence | |
| Location: |
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| Contact: | Phone: 1300275634 Local Area Coordination (for 9 to 65 years) Email: |
| Catchment Area of Services | BPA |
| Services/Programs |
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| Client Referrals Process | Early Childhood Approach: Download the Early Childhood Referral Form and email it to [email protected] All other referrals: Call 1300 275 634 or email |
| Secondary Consults | Contact: Call 1300 275 634 and ask to speak with a Senior Local Area Coordinator (LAC) or Early Childhood Coordinator for a secondary consult |
| Information Sharing Requests Process | Email: [email protected] |
Bayside Health Peninsula
Established in January 2026, Bayside Health brings together the combined expertise of five health services to deliver high-quality care at every stage of life.
With more than 15 major sites and a range of clinics, we provide care that welcomes newborns, supports older people, and cares for the important stages in between.
| Bayside Health Peninsula | |
| Location | Peninsula University Hospital 2 Hastings Road, Frankston VIC 3199 Rosebud Hospital: 1527 Point Nepean Rd, Capel Sound VIC 3940 |
| Contact | 0434 819 268 or [email protected] |
| Catchment Area of Services | Frankston, Mornington Peninsula & Kingston |
| Client Referrals Process | To make a referral, you can contact the Disability Services Team (Monday-Friday) via email on: [email protected] or phone 0434 819 268 In your email please include your details and a summary of your needs to access our services. |
| Secondary Consultations | Yes, the Disability Liaison Officer team provides the primary pathway for secondary consultations. They offer specialist advice on navigating the intersection of the hospital system and the NDIS.Contact (Bayside Peninsula Region): Phone: 0434 819 268 Email: [email protected]
For cases where disability (such as Intellectual Disability or Autism) co-occurs with complex mental health needs, Bayside Health offers specialized clinical secondary consults. Contact: (03) 8552 0555 (Ask for the Access Team or the Neurodiversity Consultant) |
| Information Sharing Requests Process | Any request for the release of information pertaining to the above schemes must be done so by an authorised Information Sharing Entity (ISE) and/or Risk Assessment Entity (RAE). The requesting authorised person/agency will need to be verified prior to the release of information under these schemes. To request information under one of these schemes please complete this document and email your request to: [email protected] |
Disability and Family Violence Crisis Response Initiative (DFVCRI)
The Statewide Disability and Family Violence Crisis Response Initiative (DFVCRI) is one in a suite of Victorian Government reforms to address family violence. The initiative gives victim survivors with disability access to immediate support if they are in crisis.
The DFVCRI aims to:
- build capacity across services supporting child and adult victim survivors with disability and
- provide immediate practical help to victim survivors with disability in crisis.
How to access support from the DFVCRI
Secondary consultation
Disability Family Violence Liaison Officers (DFVLOs) are available for consultation between 9:00 am and 5:00 pm, Monday to Friday. If you would like to speak with one of the DFVLOs, please email [email protected], or call 1800 015 188.
DFVCRI brokerage
Specialist family violence practitioners and mainstream professionals can contact DFVLOs to discuss applications for DFVCRI brokerage 24 hours a day, seven days a week by calling 1800 015 188.
Sector capacity building
To arrange for a capacity building session, please contact Safe Steps via email [email protected]. You can also call 1800 015 188 during business hours to discuss the specific development needs of your organisation.
Who can access the DFVCRI brokerage?
To access the initiative, the child or adult victim survivor must:
- Be a victim survivor of family violence and assessed as ‘requires immediate protection’ or ‘at serious risk’ under the MARAM Framework or is assessed to be so by the DFVLO.
- Have a disability that affects the ability of the victim survivor to leave an unsafe environment without extra disability-related support. This includes impairments related to:
- a disability as defined by the Disability Act 2006 (Vic)
- a mental illness, chronic health or ageing condition, or
- a temporary or permanent injury resulting from family violence.
Where it is not possible to immediately determine if the victim survivor has a disability, but it is probable that they do and there is an urgent need to respond, funding may be provided for the crisis period (up to 12 weeks).
- Require disability support related to the impairments set out above, to either access a family violence crisis accommodation response or remain safely in their home or community.
Services looking to purchase disability supports that will help multiple victim survivors with disability must regularly support victim survivors who meet the above criteria in the normal course of service.
National Disability Insurance Scheme (NDIS)
The NDIS provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life.
The NDIS also connects anyone with disability to services in their community.
This includes connections to doctors, community groups, sporting clubs, support groups, libraries and schools, as well as providing information about what support is provided by each state and territory government.
Contact: 1800 800 110
Website: National Disability Insurance Scheme (NDIS)
Information Sharing:
The NDIS do not fall under FVISS or CISS. The NDIA do have an information sharing email process.
- NDIS Information Sharing – [email protected]
- What information you are seeking
- A detailed explanation about why the information is required
- What the information will be used for
- Why you have not been able to obtain consent
- If urgent, outline why, date information is required, relevant circumstances you would like to bring to the attention of NDISThe NDIS aim to provide the information to you within 28 business days, if your request meets the identity and consent requirements.
If the request doesn’t meet the requirements, we will ask you for this. We may close and not action your request for information if you don’t provide this information within 14 days.
Depending on the specific disability service, they may be classified as an Information Sharing Entity (ISE). Please verify using the list provided here
National Disability Insurance Scheme (NDIS) fact sheet
Melba Support Services
Melba has been a disability service provider since 1972 and supports people to live life the way they choose through tailored NDIS services.
We bring a person-led approach centred on your voice, dignity and potential across this diverse area loved for its beaches, parks and family-friendly communities.
| Melba Support Services | |
| Location | 15 Chesterville Rd, Cheltenham VIC 3192
|
| Contact | Phone: 1300 696 352 Email: [email protected] |
| Catchment Area of Services | Bayside Peninsula |
| Services/Programs | |
| Client Referrals Process | Positive behaviour support referral form |
| Secondary Consultations | Contact: [email protected] or 1300 696 352 |
Scope Disability Services
| Scope Disability Services | |
| Location | Service dependant |
| Contact | Phone: 1300 472 673 Email: [email protected] |
| Catchment Area of Services | Statewide |
| Services/Programs | |
| Client Referrals Process | Referral form |
| Secondary Consultations | Phone: 1300 472 673 |
Safe Steps
We support all people who are experiencing family and domestic violence and who identify living with a Disability.
We understand that help seekers with disabilities often face additional barriers to escaping family and domestic violence and seeking help.
Through our Disability Family Violence Crisis Response Initiative, we ensure that if you live with a disability (physical, intellectual, psycho-social or emotional), have a chronic health condition, or have a temporary disability because of the family or domestic violence you experienced, we can provide you with the support you need. These services are also available for children with a disability.
From mobility and sensory aids, to disability support workers or accessible accommodation, we prioritise your needs.
We will also make sure your assistance animal needs are met.
Together, we will explore options, create a safety plan, and put in place measures that will support your healing recovery.
Our specialist Family Violence Disability Liaison Officers work with you to develop a plan that meets your specific needs.
We can help by providing:
- Access to brokerage funding for the specialist goods, services or supports that are needed such as:
- Personal support workers and carers
- Aids and equipment – walkers, wheelchairs, sensory items, shower chairs, etc.
- Accessible transport options
- Information and referral to other support services
Email: [email protected]
Phone: 1800 015 188
Sunny App | 1800RESPECT
What is Sunny?
Sunny is 1800RESPECT’s app for people with disability who have experienced violence and abuse. Sunny has been co-designed with women with disability to make sure it provides the very best support for the people who use it.
What does Sunny do?
If you are a person with disability who has experienced violence and abuse, Sunny can support you to:
- Tell your story
- Understand what has happened
- Know your rights
- Find people who can help
- Understand what abuse is
- Learn about different types of abuse
Everyone has the right to feel safe with other people. If someone is making you feel scared or unsafe Sunny can help you find support.
How do I get Sunny?
Go to the App Store or Google Play store to download Sunny. Sunny is free to download and is free to use on your phone.
Is Sunny accessible?
Sunny has been made so it can be used by everyone. Sunny is compliant to level AA of the Web Content Accessibility Guidelines 2.0.
You can use a screen reader to access Sunny on IOS (iPhones) and Android phones.
You can make the text in Sunny larger or smaller by using the accessibility settings on your phone.
Currently, Sunny can only be used in portrait screen.
The Disability Gateway
The Disability Gateway helps people with disability, their families and carers find the information, services and support they need in Australia. Visit their website here.
Women with Disabilities Victoria
Women with Disabilities Victoria (WDV) is a not-for-profit Disabled Peoples Organisation (DPO) and a peak body, representing women and gender diverse people with disabilities in Victoria.
What do we do?
- We support women with disabilities to achieve their leadership and advocacy goals.
- We create resources to help women with disabilities to learn and speak out about their rights.
- We work collaboratively with the disability sector, family violence prevention services, and other community organisations to improve gender and disability inclusion.
- We research issues that affect women with disabilities.
- We campaign on issues that impact our community, challenging harmful attitudes about gender and disability.
- We advocate for changes to laws and policies to improve the lives of women with disabilities.
- We provide expert advice to government.
Phone: (03) 9286 7800
Email: [email protected]
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