Region: Southern Melbourne
55 Webb Street, Narre Warren

Finding Solutions is a youth focused program that provides mediation and support to young people and their families who are experiencing  conflict, where there is risk of family breakdown. Finding Solutions is a 12 week case management program that provides individualised support to young people, with the aim of preventing them from becoming homeless or disconnected from their family. The program also  aims to keep young people engaged in education or employment, linked in with services such as mental health or counselling, groups and community activities.

Who can access Finding Solutions?

Young people and their families who are referred to the Department of Families, Fairness and Housing – Child Protection service, and who live in the municipalities of Bayside, Glen Eira, Kingston, Port Phillip, Stonnington, Greater Dandenong, Casey and Cardinia.

How it works

Finding Solutions case workers support the young person to identify specific goals they would like to focus on. An action plan is developed  together which sets out what each person agrees to do to improve the current situation. Finding Solutions provide a range of supports  including individual support and advocacy, life skills development, linking young people to education, community, group work and support groups.


Finding Solutions case workers liaise with and provide support to parents, and can facilitate family mediation between parents and young  people when both parties consent to engaging in this process. Family mediation provides families with a platform to voice their concerns and negotiate agreements to ensure the safety and well-being of everyone in the home.

Monday to Friday 9am to 5pm
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