Statewide Services
State-wide Family Violence Services
Safe Steps Victoria’s 24/7 family violence response centre, providing specialist support services for anyone in Victoria who is experiencing or afraid of family violence. Phone: 1800 015 188 or email: [email protected]
The Orange Door A free service for adults, children and young people who are experiencing or have experienced family violence and families who need extra support with the care, well-being and development of children.
1800 RESPECT available for free, 24 hours a day, 7 days a week to support people impacted by domestic, family or sexual violence. Call 1800 737 732 text 0458 737 732 or chat online or video call via website
Sexual Assault Crisis Line Crisis counselling service for people who have experienced both past and recent sexual assault. Phone: 1800 806 292 (24 hours a day, 7 days a week)
Men’s Referral Service Free, confidential expert support for people at risk of using family violence. Phone: 1300 766 491 (8am to 9pm, Monday to Friday and 9am to 5pm, Saturday and Sunday)
Victims of Crime Helpline Information and support for adult male victims of family violence and victims of violent crime. Phone: 1800 819 817 or text 0427 767 891 (8am to 11pm every day)
Kids Helpline Private and confidential 24/7 phone and online counselling service for young people aged 5 to 25. Phone: 1800 55 1800 (24 hours a day, 7 days a week)
Rainbow Door Free specialist advice to LGBTIQ+ people and their friends and families. Phone: 1800 729 367 or text 0480 017 246 (10am to 5pm, 7 days a week) or email: [email protected]
InTouch Multicultural Centre Against Family Violence – Free and confidential support services for migrant and refugee women. Phone: 1800 755 988 (9am to 5pm, Monday to Friday)
Seniors Rights VictoriaPhone: 1300 368 821 (10am to 5pm, Monday to Friday)
MensLine Australia Telephone and online counselling service for men with emotional health and relationship concerns. Phone: 1300 78 99 78 (24 hours a day, 7 days a week)
Victorian Aboriginal Child Care Agency (VACCA) – Statewide support service for Aboriginal children and families. Phone: (03) 9287 8800 (9am to 5pm, Monday to Friday)
Djirra Telephone counselling service for Aboriginal people who are experiencing or have experienced family violence. Phone: 1800 105 303 (9am to 5pm, Monday to Friday)
Yarning SafeNStrong Telephone crisis line for Aboriginal people who need to have a yarn with someone about their wellbeing. Phone: 1800 959 563 (24 hours a day, 7 days a week)
QLife provides Australia-wide anonymous, LGBTIQ+ peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships. Contact Number (3pm-midnight AEST): 1800 184 527 Chat Online (3pm-midnight AEST)
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