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Statewide Services

Key State-wide Family Violence Organisations

Safe+Equal is the peak body in Victoria for specialist family violence services supporting victim survivors.

Safe Steps is is Victoria’s 24/7 family violence response centre, providing specialist support services for anyone in Victoria who is experiencing or afraid of family violence. Phone: 1800 015 188 or email: [email protected]

The Orange Door – A free service for adults, children and young people who are experiencing or have experienced family violence and families who need extra support with the care, well-being and development of children.

Other Statewide Services

Sexual Assault Crisis Line – Crisis counselling service for people who have experienced both past and recent sexual assault. Phone: 1800 806 292 (24 hours a day, 7 days a week)

Are you Safe at Home – Understanding family violence and supports available

Men’s Referral Service – Free, confidential expert support for people at risk of using family violence. Phone: 1300 766 491 (8am to 9pm, Monday to Friday and 9am to 5pm, Saturday and Sunday)

Victims of Crime Helpline – Information and support for adult male victims of family violence and victims of violent crime. Phone: 1800 819 817 or text 0427 767 891 (8am to 11pm every day)

Kids Helpline – Private and confidential 24/7 phone and online counselling service for young people aged 5 to 25. Phone: 1800 55 1800 (24 hours a day, 7 days a week)

Rainbow Door – Free specialist advice to LGBTIQ+ people and their friends and families. Phone: 1800 729 367 or text 0480 017 246 (10am to 5pm, 7 days a week) or email: [email protected]

InTouch – Multicultural Centre Against Family Violence – Free and confidential support services for migrant and refugee women. Phone: 1800 755 988 (9am to 5pm, Monday to Friday)

Seniors Rights Victoria. Phone: 1300 368 821 (10am to 5pm, Monday to Friday)

MensLine Australia – Telephone and online counselling service for men with emotional health and relationship concerns. Phone: 1300 78 99 78 (24 hours a day, 7 days a week)

Victorian Aboriginal Child Care Agency (VACCA) – Statewide support service for Aboriginal children and families. Phone: (03) 9287 8800 (9am to 5pm, Monday to Friday)

Djirra – Telephone counselling service for Aboriginal people who are experiencing or have experienced family violence. Phone: 1800 105 303 (9am to 5pm, Monday to Friday)

Yarning SafeNStrong – Telephone crisis line for Aboriginal people who need to have a yarn with someone about their wellbeing. Phone: 1800 959 563 (24 hours a day, 7 days a week)

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